Lazboy Power Rocking Recliners Greyson Headrest & Lumber

1. Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of the item.

2. Delivery Timeframes: Delivery typically takes 7-10 business days.

3. Tracking Information: You will receive tracking information via email once your order has shipped.

4. Once we have delivered the product and left the customer's premises, we will NOT be able to accommodate any cancellation or change. We request the customer to personally be present during delivery to ensure that they check the furniture at the time of delivery. Our delivery staff will assist the customers with any questions.

Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:

– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– Over delivery time.
– The shipper does not allow the goods to be inspected before payment.

The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.